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Workday is expanding its AI-powered agent offerings, into a platform called Workday Agent System of Record. Last year, Workday announced four agents: Recruiting Agents, Talent Mobility Agents, Planning Agents, and Optimize Agents. Now, Workday is adding even more capabilities with the introduction of new agents, including Payroll Agents, Knowledge Agents, Contract Agents, and Auditing Agents. Its Agent System of Record will orchestrate these agents with third-party agents in its marketplace to become essentially a “System of Agents.”
The Agent System of Record is designed to automate a wide range of HR tasks, streamline processes, and improve decision-making—all while maintaining a focus on the human element. These agents are tailored to various HR functions.
How Will Workday Go About This?
Workday’s strategy revolves around creating a unified framework in which AI-powered agents work to assist HR departments and organizations as a whole. These agents will be embedded into Workday’s platform, seamlessly integrated into users’ workflows via Workday Assistant. By interacting with both Workday’s core functions and third-party applications, these agents will support everything from talent acquisition to compliance, financial audits, and payroll management.
The key to this rollout is Workday’s system of record, which serves as the central hub
