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Picture a possible recruitment intake meeting happening in the very near future. On the call are a recruiter, a hiring manager, a data analyst and an AI agent that can schedule interviews, create structured interview questions, analyze candidate feedback and make recommendations on which candidates should advance to the next step. The AI agent isn’t a passive chatbot waiting for prompts; it’s proactively guiding the discussion, drawing on past hiring patterns and offering evidence-based suggestions. The AI agent may even have a persona and a name. This is not a fantasy, nor is it a scenario in some hazy, distant future. This is the future of work—a machine-human workforce—already starting to take shape in leading organizations.
Welcome to the age of agentic AI in HR and talent management. There is a proliferation of new AI systems that can observe, decide and take action autonomously, collaborating with human teammates. As more companies incorporate these agents into hiring, onboarding, learning and performance workflows, a new challenge is surfacing for HR and business leaders: Are our people prepared to manage and collaborate with AI agents as if they’re part of the team?
It’s a question that goes well beyond deploying the latest in
