Conducting stay interviews: best practices for employee engagement

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A stay interview is a proactive conversation with your existing employee(s), aimed at uncovering what workplace factors keep them engaged, and which kinds of developments might tempt them to leave. 

Unlike exit interviews, which occur too late in the employee’s tenure to make a difference, employers conduct stay interviews to address any concerns and reinforce positive experiences while the employee is still onboard.

Below, we’ll explore what a stay interview is, when to conduct one, the benefits and challenges involved, and how to prepare and perform them effectively. We’ll provide you with sample questions and a template to help you conduct your own.

What is a stay interview?

A stay interview is a strategic tool organizations use to understand what drives an employee’s ongoing commitment and satisfaction. The focus is on learning what the organization is doing well, and identifying potential improvements that could enhance employee experience and career development.

Typically led by the employee’s direct manager, stay interviews are most effective when conducted semi-regularly with key team members. The goal is to foster open dialogue, uncover hidden frustrations, and proactively shape a work environment that encourages retention. 

By understanding what motivates their top talent, leaders can tailor their strategies

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