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Despite growing pressure on HR leaders to ensure their workforce is prepared to use AI, organizational AI fluency doesn’t mean every employee needs to become a data scientist. According to Amy Mosher, chief people officer at HCM platform isolved, it means that workers know “how AI fits into their role, how it can enhance their work and how to use it responsibly.”
At its core, says Mosher, an AI-fluent environment requires all employees to practice using AI, knowing when to trust AI-generated insights, how to question them and how to pair them with human judgment.
This casting of AI literacy as practical confidence rather than technical expertise creates a clear path forward for HR leaders who must navigate workforce transformation while addressing legitimate employee concerns.
And with 37% of employees fearing they’ll lose their jobs to AI, according to isolved research, the stakes for getting this right are high, according to Mosher.
The strategic role of HR in AI fluency
While technology-related gains haven’t been traditionally credited to HR teams, this is changing, particularly as AI training becomes a top business objective at many workplaces.
Amy Mosher, chief people officer at isolved
Mosher notes that HR can offer practical, role-specific
