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In response to the growing buzz around gen AI, many organizations treat it as a technology upgrade that’s delegated to IT, or as a skills gap that’s handed off to HR or L&D. When actually—as with any large-scale business transformation—cross-functional leadership is the answer.
Instead of tossing responsibility for this unwieldy new technology into disconnected departments to flounder, successful leadership teams approach it with a united front. The alignment between CHROs, CLOs and CIOs is especially paramount.
New research from Degreed shows companies with aligned CHROs, CLO and CIOs are three times more likely to succeed with AI. Additionally, when leadership roles align on gen AI:
Time to productivity drops. Ethical and data privacy risks are better managed. Change fatigue decreases as people feel supported, not overwhelmed. Trust in AI grows as people understand how and why it’s being used. 3 steps to align functions on gen AI
Aligning is easier said than done, but as I’ve worked with hundreds of global clients across various industries, I’ve seen the most success when teams follow a clear three-step process. This ensures departments work together to take gen AI from a low-impact, small-scale pilot stage to an enterprise-wide, value-rich stage.
