Trust, Tech and a Little Skepticism: Making AI Work for People

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Aptitude Research

On this episode of Transformation Realness, Kyle Lagunas is joined by Opal Wagnac, Senior Vice President of Market & Product Strategy at isolved. With her sharp insights and fresh perspective, Opal doesn’t hold back on what it takes to bring enterprise-grade solutions to businesses of all sizes while keeping it real about AI’s potential — and limitations. At the center of her approach is a mission to ensure that technology serves us, not replaces us. “Technology is not going to solve all your problems,” she says. Sometimes you just need a real human on the other end of the line.

Opal is passionate about helping small and mid-sized businesses compete with larger organizations by providing them with practical, enterprise-grade tools. For isolved, this means not just providing tech but supporting SMBs every step of the way as they integrate and utilize AI effectively.

Recorded live at HR Tech 2024, this episode dives deep into the challenges and opportunities of using AI responsibly, especially for small to mid-sized businesses. Tune in as we explore why trust, empathy and a little skepticism go a long way in keeping HR real.

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Opal

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