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Since the debut of ChatGPT in November 2022, the world has been buzzing (with both excitement and nervousness) about its potential impact on everything from childhood development to how businesses are run. One particular question comes up again and again: Will my job be replaced by AI?
For people professionals, this is a gargantuan disruptor to the world of work. In the few months since its debut, it’s already touched nearly every aspect of the HR profession, from workforce planning and company culture to L&D and performance metrics tracking. Not only must HR pros adjust to the new tech and its implications, but they must also respond to and calm panic from talent worried about becoming obsolete.
What’s important for all to bear in mind is that customers and business partners value genuine connections with human beings. Despite AI’s appeal to shrinking budgets and justifying downsizing—especially in rocky economic times—it’s imperative to view it as a tool to help your people boost efficiency, lower stress and burnout rates, and put the focus back on strategy and creative thinking, the pillars of differentiating your business from the competition.
The initial impact of generative AI on the world of work
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